Echo Plus Support

Need help? Write to us at echoplus@mail.grokbot.com. Tell us what happened and what phone you are using, and we will get back to you.

Getting started

Sign up with an email address, then enter the 6-digit code we email you to confirm it is you. If the code does not arrive, check your spam folder, then write to the support email above. Forgot your password? Tap “Forgot password” on the sign-in screen and we will email you a link to set a new one.

Your messages are private

Chats, photos and calls are designed to be end-to-end encrypted on your phone, so we cannot read them. This protection does not cover your account information, technical metadata, content you send to an AI feature. In-app reports send us only account and timestamp metadata — never message text, photos, or chat history. Our servers relay encrypted content without the keys needed to decrypt it. Your history and encryption keys live only on your phone. If you lose your phone or reinstall the app, your old chats cannot be recovered — by anyone.

Echo suggestions never send on their own

Echo, your AI helper, suggests replies in your voice. Tap a suggestion to put it in the message box, change it if you like, then tap Send. Nothing is ever sent without you.

Echo Plus AI subscription

Chats, calls, photos and encryption are always free. The optional Echo Plus AI subscription ($0.99/month, after a 7-day free trial) unlocks the AI extras: reply suggestions, tone buttons, translate and typo fix. It renews automatically until you cancel it. Cancel any time in the app at Settings > Subscription > Manage subscription, or in your App Store or Google Play subscription settings. Manage your subscription here: Apple App Store subscriptions or Google Play subscriptions. If the trial ends without payment, the AI extras pause (nothing is deleted), and everything resumes if you subscribe.

Calls on iPhone

Calls ring with the iPhone’s system call screen, even when the app is closed, and you answer right there.

Emergencies: Echo Plus is not a telephone replacement and cannot call 911. In an emergency, use your phone’s regular dialer.

Report, block, and delete your account

To report someone, long-press one of their messages and choose Report. The report flags their account for abuse review and sends us only account and timestamp metadata, never message text, photos, or chat history. To block someone, open their page from the top of a chat and tap Block, or go to Settings > Blocked people. If an intimate image of you was shared without your consent, you can ask us to remove it — see “Intimate images shared without consent” in our Terms of Use. To delete your account, go to Settings > Account > Delete account. If you cannot use the app, use our web account deletion page. If you contact us by email about abuse or an intimate image, never attach or forward the image itself — share only the @username, date, and locating details.


Echo Plus is run by Kingman Legacy Holdings CA01, LLC. Mailing address: c/o California Registered Agent, 1401 21st St Ste R, Sacramento, CA 95811. Contact: echoplus@mail.grokbot.com. Privacy Policy · Terms of Use · Delete account · Home